Business Communication (B.Com)

Process and types of communication, business letters, reports, presentations and modern communication tools.

6 महीनेअवधि 5Chapters23टॉपिक

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सिलेबस · पाठ्यक्रम

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01Unit 1: Communication Concepts 4 टॉपिक

Meaning, objectives and importance of communication
Process: sender, encoding, channel, decoding, receiver, feedback
7 Cs of effective communication
Communication models

02Unit 2: Types and Barriers of Communication 5 टॉपिक

Formal and informal communication (grapevine)
Upward, downward and horizontal communication
Verbal and non-verbal communication
Barriers: semantic, psychological, organisational, physical
Overcoming barriers and effective listening

03Unit 3: Business Correspondence 5 टॉपिक

Layout and parts of a business letter
Block, modified block and semi-block formats
Enquiry, order, complaint and adjustment letters
Sales and collection letters
Job application and resume

04Unit 4: Reports and Office Communication 4 टॉपिक

Types and structure of business reports
Executive summary and recommendations
Memo, circular and notice
Agenda and minutes of meetings

05Unit 5: Oral Communication and Modern Tools 5 टॉपिक

Presentation skills
Interviews and group discussions
E-mail etiquette
वीडियो कॉन्फ़्रेंसिंग
Social media in business communication

परिचय

आप यह कर पाएँगे

Explain the process, objectives and 7 Cs of effective business communication
Identify types of communication and overcome common barriers
Draft business letters, job applications and resumes in proper format
Write reports, memos, notices, agenda and minutes of meetings
Make presentations and handle interviews, group discussions and e-mail professionally

यह किसके लिए है

B.Com students (General and Accounting & Taxation streams) of Semester 2 under the UP State Universities NEP 2020 syllabus
Students who want to improve written and spoken business English for jobs and interviews

आपको क्या चाहिए

Basic reading and writing skills in English

सवाल

Will spoken English also improve?

Yes. Along with written formats, we practise presentations, mock interviews and group discussions.

Are letter formats asked in exams?

Yes. Letters, reports and minutes are regular long-answer questions, so students write and get them checked.

Which syllabus does the course follow?

It follows the UP State Universities NEP 2020 common minimum syllabus for B.Com. Where your own university's syllabus differs, the centre teaches as per your university syllabus and papers.