Your roadmap · आपका रोडमैप
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Admission & first meetingप्रवेश और पहली मुलाकातEnquire at your nearest NDSS centre, meet the teacher, fix the batch time and get your study material.
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Part 1 of the syllabusपाठ्यक्रम भाग 1Unit-wise coaching with notes and doubt classes.
Unit 1: Communication ConceptsUnit 2: Types and Barriers of CommunicationUnit 3: Business Correspondence
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Part 2 of the syllabusपाठ्यक्रम भाग 2Unit-wise coaching with notes and doubt classes.
Unit 4: Reports and Office CommunicationUnit 5: Oral Communication and Modern Tools
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Unit tests & assignmentsयूनिट टेस्टRegular tests in the university / board pattern.
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Semester 2 exam (university / board)विश्वविद्यालय / बोर्ड परीक्षाPrevious papers and full revision before the exam.
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Online tests & resultऑनलाइन टेस्ट और रिज़ल्टTake the tests online; your marks and result show in your student login and at the centre.
सिलेबस · पाठ्यक्रम
1 subject · 5 chapters · 23 topics
01Unit 1: Communication Concepts
4 टॉपिक+
- Meaning, objectives and importance of communication
- Process: sender, encoding, channel, decoding, receiver, feedback
- 7 Cs of effective communication
- Communication models
02Unit 2: Types and Barriers of Communication
5 टॉपिक+
- Formal and informal communication (grapevine)
- Upward, downward and horizontal communication
- Verbal and non-verbal communication
- Barriers: semantic, psychological, organisational, physical
- Overcoming barriers and effective listening
03Unit 3: Business Correspondence
5 टॉपिक+
- Layout and parts of a business letter
- Block, modified block and semi-block formats
- Enquiry, order, complaint and adjustment letters
- Sales and collection letters
- Job application and resume
04Unit 4: Reports and Office Communication
4 टॉपिक+
- Types and structure of business reports
- Executive summary and recommendations
- Memo, circular and notice
- Agenda and minutes of meetings
05Unit 5: Oral Communication and Modern Tools
5 टॉपिक+
- Presentation skills
- Interviews and group discussions
- E-mail etiquette
- वीडियो कॉन्फ़्रेंसिंग
- Social media in business communication
About this course
आप यह कर पाएँगे
- Explain the process, objectives and 7 Cs of effective business communication
- Identify types of communication and overcome common barriers
- Draft business letters, job applications and resumes in proper format
- Write reports, memos, notices, agenda and minutes of meetings
- Make presentations and handle interviews, group discussions and e-mail professionally
यह किसके लिए है
- B.Com students (General and Accounting & Taxation streams) of Semester 2 under the UP State Universities NEP 2020 syllabus
- Students who want to improve written and spoken business English for jobs and interviews
आपको क्या चाहिए
- Basic reading and writing skills in English
Online tests & result
Practice and unit tests online; marks and result show in your student login and at the centre.
Student login →
सवाल
Will spoken English also improve?
Yes. Along with written formats, we practise presentations, mock interviews and group discussions.
Are letter formats asked in exams?
Yes. Letters, reports and minutes are regular long-answer questions, so students write and get them checked.
Which syllabus does the course follow?
It follows the UP State Universities NEP 2020 common minimum syllabus for B.Com. Where your own university's syllabus differs, the centre teaches as per your university syllabus and papers.
