Communication Skills and Personality Development (B.Com)

Co-curricular course on spoken and written communication, interviews, group discussion and soft skills.

6 MonthsDuration 5Chapters32Topics

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Syllabus · पाठ्यक्रम

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01Unit 1: Basics of Communication 7 topics

Meaning and process of communication
Elements: sender, encoding, channel, decoding, feedback
Verbal and non-verbal communication
Formal and informal (grapevine) communication
Downward, upward and horizontal communication
7 Cs of communication
Barriers to communication

02Unit 2: Oral and Listening Skills 5 topics

Listening vs hearing; types of listening
Active listening
Public speaking and presentation skills
Telephone etiquette
Body language: kinesics, proxemics, paralanguage

03Unit 3: Written Communication 7 topics

Principles of business writing
Business letters: formats and types
Email etiquette
Memo, notice, circular
Agenda and minutes of meetings
Report writing
Resume and cover letter

04Unit 4: Interviews and Group Discussion 6 topics

Types of interviews
Preparing for an interview
Answering common questions; STAR method
Group discussion: process and roles
Do's and don'ts in GD
Mock interview and GD

05Unit 5: Personality Development and Soft Skills 7 topics

Concept and determinants of personality
SWOT analysis and goal setting
Self-confidence and positive attitude
Time and stress management
Teamwork and leadership
Emotional intelligence
Business and social etiquette

About

You will be able to

Explain the communication process and remove common barriers
Listen actively and speak confidently in presentations
Write business letters, emails, minutes, reports and a resume in correct format
Face interviews and group discussions with proper preparation
Prepare a personal SWOT analysis and set goals
Apply time management, teamwork and etiquette in college and work

Who it is for

B.Com students of Semester 6 (General and Accounting & Taxation, UP state universities)
Final-year students preparing for campus placement interviews and GDs
Any graduate who wants to improve spoken English and soft skills

What you need

Basic reading and writing in English
Willingness to speak in class activities and mock sessions

Questions

Which syllabus does this course follow?

It follows the UP State Universities NEP 2020 common minimum syllabus for B.Com. Where your own university's syllabus differs, the centre teaches your university's units and papers.

Will there be speaking practice?

Yes, mock interviews, GDs and short presentations are done in class along with the theory for the paper.

Is this a qualifying (co-curricular) paper?

In most UP universities it is a co-curricular / qualifying course; the centre prepares you for its exam and for placements.