NDSS Academy Product Refund, Return and Exchanged Policy.
Returns
- Our policy lasts 6 days. If 6 days have expired since your purchase, unfortunately we can’t offer you a refund or exchange.
- To be eligible for a return, your item or our service must be unused and in the same condition that you received it.
- If you any video/lecture stream on your side then we can’t offer you a refund or exchange.
- Lecture/Video streaming record is showing in your panel.
- To complete your return, we require a receipt or proof of purchase.
- There are certain return situations isn’t possible.
Refunds (if applicable)
- Once your return request is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank, credit card or other account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank, credit card or other account provider. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at admin@ndssacademy.com.
Exchanges (if applicable)
- We only replace items if your item or our service must be unused and in the same condition that you received it.
- If exchange item fee is less than the current item then we can’t exchange the product or our service.
If exchange item fee is greater than or equal of the current item then we exchange the product or our service and user pay additional fees of the exchanged product or service.
