What to do in the first minutes: cuts, bleeding, burns, fractures, fainting, choking, snake / dog bite, heat stroke -- basic awareness, not a medical qualification.
You get the centre's course completion certificate. It shows basic awareness; it is not a medical or professional licence.
Yes. Most of the class is demonstration and practice with a trainer, using simple words and pictures.
Call 108 for an ambulance or 112 for any emergency. Tell the place, what happened and how many people are hurt.
No. First aid is only the help given until the ambulance or a doctor takes over.
